Nurse checking blood pressure of a client
Helpful answers

Frequently Asked Questions

Learn more about our services, caregiver approach, scheduling, and how nurse-led home care can support your family.

About Noor Homecare

Is Noor Homecare nurse-owned and operated?

Yes. Noor Homecare is owned and operated by a licensed nurse, ensuring care is guided by clinical knowledge — not just basic support.

Services & Care

What services do you provide?

We offer personal care, companion care, medication reminders, meal preparation, light housekeeping, and specialized support for dementia and post-hospital recovery.

Do you provide medical care?

We provide non-medical home care, but with added clinical oversight through regular nurse assessments to monitor health conditions.

Do clients receive any nurse supervision?

Yes. Every client receives a monthly nurse assessment, which helps track health changes and identify risks early.

Caregivers & Quality

Are your caregivers trained?

Yes. All caregivers are screened, trained, and selected for their experience and compassion.

How do you ensure quality of care?

We combine:

  • Caregiver support
  • Regular check-ins
  • Monthly nurse assessments

This ensures consistent and reliable service.

Can families request a specific caregiver?

Yes, whenever possible. We take compatibility, availability, and client comfort into account when matching caregivers.

Scheduling & Flexibility

Do you offer flexible hours?

Yes. We provide hourly, overnight, and extended care options.

Can services be adjusted later?

Yes. Care plans can be increased or reduced based on changing needs.

Can care start quickly?

In many cases, yes. We work with families to begin support as soon as possible when needs are urgent.

Family Communication

Will families receive updates?

Yes. We keep families informed about any important changes in condition or care needs.

Can family members be involved in care planning?

Absolutely. We welcome family input and work with loved ones to make sure care reflects the client’s preferences and goals.

Pricing & Value

How much does home care cost?

Pricing varies according to the level of care, schedule, and support your loved one needs. Contact us to learn more about the cost for your situation.

What makes Noor Homecare different?

Most agencies provide only basic support. We combine daily caregiving with nurse oversight, offering both assistance and proactive health monitoring.

Do you help families understand funding options?

Yes. We can help explain available Alberta home care funding options and how they may apply to your situation.

Care for Specific Needs

Do you support clients with dementia?

Yes. We offer compassionate support tailored to seniors living with dementia, including routines that reduce stress and improve safety.

Can you help after a hospital stay?

Yes. Many families use our services for post-hospital recovery, daily support, and confidence rebuilding at home.

What if my loved one needs help urgently?

We can often begin support quickly for urgent needs. Please contact us directly so we can discuss the fastest available options.

Limitations

Do you replace doctors or emergency services?

No. We support and monitor clients but do not replace physicians or emergency care.